Terms of service

Last updated: 26 October 2026

These terms apply to everyone who uses Safecall at safecall.in: owners who register a Safecall QR, people who scan one, and our agents. Safecall is run by Safe Call QR, Malappuram, Kerala, India. By using Safecall you agree to these terms.

1. The service

Safecall sells QR stickers and tags (car stickers, door tags, keychains, luggage tags and wallet cards). When someone scans a registered QR, they can send the owner a WhatsApp alert through Safecall. Neither side sees the other's phone number.

2. Registration

3. Prices and payment

Prices are in Indian Rupees and include all taxes. The agent shows the price before you pay. You can pay the agent in cash, or online by UPI, card or net banking through Razorpay. The price is a one-time payment for the QR and its service; there is no monthly fee.

4. Delivery

The agent gives you the QR sticker or tag in person when they register it, so there is no shipping. The QR starts working as soon as the registration is confirmed and paid.

5. Fair use

6. Limits of the service

Safecall depends on WhatsApp, mobile networks and the owner's phone. We cannot promise that every message is delivered or answered. Safecall is not an emergency service: in an emergency, call 112. To the extent the law allows, our liability for any claim is limited to the amount you paid for the QR concerned.

7. Refunds

See our refund and cancellation policy.

8. Ending the service

You can ask us to deactivate your QR at any time. We may deactivate a QR that was registered with false details or is used to misuse Safecall.

9. Privacy

How we handle personal data is described in our privacy policy.

10. Law and disputes

These terms are governed by the laws of India. Courts in Malappuram, Kerala have jurisdiction. Please contact us first at safecallqr@gmail.com; most problems can be solved quickly.