Refund & cancellation policy

Last updated: 26 October 2026

Not satisfied? Full refund within 48 hours. If you are not happy with Safecall, raise a complaint within 48 hours of activation and we refund 100% of what you paid.

1. How to ask for a refund

Within 48 hours of your QR being activated, email safecallqr@gmail.com with:

the QR code printed under your sticker or tag, or your vehicle number,
the phone number used to register, and
a short note on why you are not satisfied (this helps us improve, but the refund does not depend on it).

2. What happens next

We confirm your request within 2 working days.
Online payments (UPI, card, net banking) are refunded to the same account or card through Razorpay. Your bank usually shows the money within 5–7 working days.
Cash payments are refunded by UPI or bank transfer to the account you give us.
The QR is deactivated once the refund is made.

3. Cancellation

Until you confirm the registration with your one-time code and pay, you can cancel at no cost. Just tell the agent, who can cancel the registration.

4. After 48 hours

Requests made more than 48 hours after activation are not refunded. If a QR sticker or tag is damaged or does not scan, contact us and we will help.